Hotel information

Name: Best Western Plus Hotel Olsztyn Old Town
Address: Aleja Warszawska 39, Olsztyn, 10-081, Poland
Telephone: +48 89 522 99 29

Dear Guest:

Contact the front desk no. 100
Smoking and e-cigarettes is strictly prohibited in the hotel rooms and throughout the hotel.
Visitors are allowed on the hotel premises until 10 pm.
Tap water is drinkable.
We accept credit cards: Visa, Mastercard, American Express.
Free high speed internet is available throughout the hotel.
To access the WiFi, please select the BW Plus Hotel Olsztyn Old Town wireless network and enter the BWPOlsztyn password. If you experience any difficulties connecting to the Internet, please contact the Reception. Technical service is provided 24/7.
You can charge your electronic device when you are not in your room by using an additional magnetic card provided by the reception.
All rooms are non-smoking.

The following services are available at the hotel 24 hours a day through the reception:

Fax, photocopier, and printing service.
Complimentary toiletries, face washes, bathrobes are available upon request.
Hotel Deposit.
Luggage storage is located at the reception, we can help you bring in your luggage.
Morning wake-up call.
Cab service is available.
Computer station in lobby.
Snacks and drinks are available until 10 pm at the restaurant, after 10 pm at the reception.
It is possible to rent a board and iron to the room.
Express check-out.

Restaurant/bar is open daily from 14.00 to 22.00
Breakfast 6.30-10.00, weekend 7.30-11:00
Early, express breakfast is available Monday through Friday from 5:30 a.m., please inform the front desk if you would like to order by 9 p.m. the previous day.
Room Service "breakfast to the room"- available during breakfast hours, free of charge. Please contact reception at 405, 30 minutes in advance.
Room Service à la carte dishes/drinks at 10PLN per order, available from 2.00 p.m. to 10.00 p.m. Please contact restaurant no. 405.
Conference: we offer 4 fully equipped conference rooms, business room and a banquet hall - our sales department will be happy to tell you more about booking details, available during the week from 9.00 to 17.00 at +48 887 211 293.
Parking - external 35 PLN/day, underground garage  45 PLN/day, coach 100 PLN/day.

Fire safety instruction

Please contact the front desk urgently at 100.
Leave the room, do not take your luggage, close the door.
Do not use the elevators, leave the building using the nearest emergency exit.
The evacuation plan is on the room door.
Once you have left the building, do not go back into the building for any reason until the Fire Department has given permission to enter.

Medical emengercy instruction

In case of an emergency, please contact the front desk - dial 100 and ask for assistance.

Guest Feedback

We truly care about your experience. If there is anything we can do to improve your stay, please contact the front desk immediately. After your stay is completed, we would sincerely appreciate you taking a few minutes to share your comments about your experience with us. You will be sent an email invite to provide Medallia survey feedback.